Troubleshooting
Find solutions to known issues here.
- When I create a screen share slide, I don't see the window I want to share
- The video slide I've added isn't playing the sound from the video file
- Why does mmhmm take up so much of my computer's memory?
- My backgrounds have black bars on the sides
- When I add a screen share slide, nothing happens
- My background and slide content appear flipped in Zoom/Meet
- My shoulders and hair have a green outline when I use a physical green screen
- I only see a striped background when I use mmhmm
- Why do I see a staticky mmhmm logo in my call?