This article covers information about mmhmm's cloud sync feature.

Table of contents

What is mmhmm cloud sync?

Up until now, your mmhmm presentations have been stored only on your computer. With the launch of mmhmm cloud sync, all the content in your account (presentations, slides, scenes, takes, rooms, and published recordings) will be securely synced and stored on the mmhmm cloud. Your content will always be backed up and available to you, whether you use mmhmm on Mac, Windows, web, or mobile. Furthermore, cloud sync is the underlying technology that will be used to build new features going forward, including the ability to collaborate on presentations with other people and much more.

When did mmhmm cloud sync become available?

On April 7, 2022, we enabled mmhmm cloud sync on our latest Mac Beta, version 2.3.0. 

Can I opt out of mmhmm cloud sync? 

Sync is a standard feature and we no longer support non-syncing versions of the app. We have built mmhmm cloud sync to be safe and secure, but we understand that some people may still have concerns. If you do not want your content to be synced to the cloud, you’ll need to delete mmhmm from any of your devices that use mmhmm cloud sync. 

If you choose to stop using mmhmm, you should export any recordings you wish to save to MP4 before you delete the app. After you delete the mmhmm app, you’ll still have access to the metadata, assets, and takes in your presentation, but you’ll no longer be able to use the mmhmm software to combine those assets into playable presentations. You’ll be able to see your content in the Application Support/mmhmm folder on your computer.

Tip: If the screenshot below is too small, right-click on it to bring up its context menu, then click on "Open Image in New Tab" to enlarge it.

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Can I download an older version of mmhmm that does not need cloud sync?

We no longer offer the ability to download previous versions of mmhmm that do not require cloud syncing. We also do not support non-syncing versions of mmhmm.

How do you make sure my content is handled securely?

Your content is securely synchronized to the cloud. It is encrypted according to industry standards (TLS when in transit across the network and AES-256 when encrypted at rest).

Who will have access to my synced content?

We restrict access to our production environment and your content to the fewest number of employees needed to maintain our software and provide the service to you. Any access to your content would be to provide customer service to you or incidentally through other work we do to maintain the software. In addition, we follow industry-accepted security principles to protect our environment and your content.

How do you protect my privacy?

mmhmm firmly believes your data is your data and is committed to protecting user privacy with its cloud sync services. Please see our Privacy Principles for a general explanation of how we view your privacy and what we do with your personal data. 

For those looking for information about how mmhmm’s cloud sync complies with the EU General Data Protection Regulation (GDPR), here is specific information about how mmhmm complies with the GDPR:

We provide transparency and notice around personal data in relation to cloud sync
mmhmm has reviewed changes to how personal data is collected, used, and shared in relation to cloud sync and updated its Terms of Service and Privacy Policy to accurately reflect its obligations to users in relation to user personal data.
We maintain records of all processing activities
mmhmm updates and maintains records of personal data processing activities, including data categories, data subject groups, and the purposes for processing personal data. mmhmm maintain records of its processing activities to ensure that all personal data has a proper legal basis for processing, as well as to help support data subject requests.
We only work with third-party information subprocessors that meet our privacy and security requirements

mmhmm uses certain third-party vendors, called subprocessors, who process your personal data at mmhmm’s direction, so that mmhmm may offer cloud sync services. The main subprocessor for our cloud sync services is Amazon Web Services (AWS). AWS, like all mmhmm subprocessors, is required to have adequate privacy and security controls in place. Additionally, mmhmm only works with vendors who have agreed to a Data Processing Addendum that complies with the GDPR.

mmhmm ensures that all subprocessors comply with the GDPR by reviewing the applicable agreements, security, and privacy policies of such vendors, including periodically reviewing their agreements and practices for ongoing compliance.

For a list of mmhmm third-party vendors, including what they do and where they process your personal data, please take a look at this list.

We support international data transfers that comply with the GDPR
mmhmm agrees to execute Standard Contractual Clauses through an updated Data Processing Addendum, where it acts as a processor for personal data.
Our product contains certain features to help support privacy and data subject rights

mmhmm offers the following personal data management tools:

  • Users may currently opt to decline content from being automatically synced across all devices. Please note sync is optional during beta, and will become a standard feature soon.
  • Users have the ability to delete content in their account (this functionality is limited to the Business account owner for Business accounts).
  • Users may modify account information (this functionality is limited to the Business account owner for Business accounts).
  • Users may download copies of their content from their account. 
  • Users may modify Privacy/Sharing settings to determine the audience for their content. 

What happened to Copilot?

We removed the Copilot feature as part of mmhmm for Mac version 2.3. The technical foundations we built for cloud sync allowed us to add more collaboration features, such as mmhmm's conversations. These new features are incompatible with the previous implementation of Copilot. 

 

Don’t see the answer to your question? If you’re having technical difficulties or want to suggest a topic for this guide, click here to submit a request or email us at help@mmhmm.app.

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