mmhmm v1.0 - What's new and known issues

mmhmm is still Mac-only for now. We're hard at work on a Windows beta version.

 

Here's what's new and what we've seen as known instances occurring in v 1.0 for Mac:

New features

  • mmhmm Premium free for a year for students and educators  
  • mmhmm account settings
  • Uninstaller

Known Instances

  • Screen Share slides not working
  • Showing up as "invisible" when selecting "I have a green screen"
  • Striped bars showing up on Zoom screen
  • Missing slides since updating from beta 0.3.7 to v 1.0
  • New M1 MacBook Pro audio issues
  • Audio not recording on longer videos
  • The operation couldn't be completed. The connection to the A/V hardware was interrupted

New Features

mmhmm Premium free for a year for students and educators  

If you fall into either category, please email education@mmhmm.app using your school email address. We’re getting a lot of requests, but our Support Team is working hard to verify your account within five business days, so hang tight!

For those who already have an mmhmm account, please first update your account to reflect your educational domain at https://account.mmhmm.app/edit-account before emailing us. And if you haven’t yet registered at all, just download the app and register with your xyz@email.edu address before emailing.

If you were a beta tester and you also qualify for free Premium for a year, your 90 days Premium will be added on top of the additional year. 

mmhmm account settings

You now have the power to update your email address and password on your own. If you need to do this you can go directly to the site or navigate to mmhmm > Manage account... in the app and it will bring you to the website.

mmhmm_Manage_account....png

Uninstaller

You can uninstall all of the components of mmhmm directly from the mmhmm menu

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Known Instances in v 1.0

Screen Share slides not working

When adding a Screen Share slide, your Mac is asking for permission in the security and it has been known that it goes through this authentication loop. 

 

Solution: Restart your Mac and try again.

 

Showing up as "invisible" when selecting "I have a green screen"

 

Spend some time getting to know the new threshold scale to capture the highs and lows of the green screen.

 

Solution: Adjust both sliders to achieve a crisp image with your green screen and follow our green screen best practices.

Still having issues with an external camera? Please send a video to help@mmhmm.app starting at 0% on your threshold slider.

 

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Striped bars showing up on Zoom screen

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Solution: Restart your Zoom application

Missing slides since updating from beta 0.3.7 to v 1.0

If you missed the dialogue box to transfer over your slides from beta to version 1.0, please email us at help@mmhmm.app

 

New M1 MacBook Pro audio issues

We have had a number of reports and can confirm that there is an error with the audio not recording on the new M1 MacBook Pro. If this is happening to you, please send an email to help@mmhmm.app.

 

Audio not recording on longer videos

Firstly, we apologize for the inconvenience this has been causing our users, this has been a bug that we've been trying to squash for some time. Please send your details and Activity Log (mmhmm > hold option + click Help > Activity Log) to help@mmhmm.app 

 

The operation couldn't be completed. The connection to the A/V hardware was interrupted.

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One of our Twitter users (hey Jason!) suggested a workaround by enabling Full Disk Access., we've seen 50/50 success with this one. If that doesn't do the trick, please send your details and Activity Log (mmhmm > hold option + click Help > Activity Log) to help@mmhmm.app 

 

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