This was a common issue that we've since instrumented a fix for. This article will explain why this is happening and how you can present your slides in the highest fidelity possible.
Who is this for?
Not everyone needs to use this workaround. Only in cases where your slides contain smaller text and details will this potentially be necessary.
Why does it happen?
Video conferencing platforms optimize the quality of a call based on the bandwidth of its participants. As soon as the platform detects that a participant's bandwidth is low or unsteady, it will sacrifice video fidelity to keep the call running smoothly.
Usually, this is fine—even if you're not seeing a colleague's talking head in the crispest resolution, you still get everything they're saying. However, because mmhmm uses the presenter's feed to transmit slide content, this bandwidth-saving blurriness tactic renders the slide unreadable.
When a presenter begins sharing their screen, the platform will do everything it can to transmit that shared screen in crisp resolution. We've used this to our advantage by making it easier to share your mmhmm Window. It used to be that when you did so, the whole mmhmm interface would be visible to your audience. Now, the interface elements are stripped out of what's shared, leaving only your camera, your room, and your slide content visible to your audience.
- Click the "Share Screen" button in Zoom or "Present Now" in Google Meet
- When given the option to share a screen or a window, you want to share only the window
- In your list of window options, select SHARE THIS and select it to be shared.
- Make sure your mmhmm screen is as large as your desktop without being full screen
This will automatically set your audience's screens to Speaker View and allow you to get maximized bandwidth for a smooth presentation.
- Make sure that if you are sharing another application via New Slide > Add Screen Share, that the application is as large as possible without entering fullscreen and creating another desktop
- We recommend for 16:9 slides to be 1920 x 1080p and 1:1 slides to be 2000p x 2000p
Picture quality will always be dictated by bandwidth, but with this process, you're much less likely to encounter blurriness. You can always still use screen share slides, but they will be much more likely to show up blurry.