What are the system requirements for mmhmm?

Table of contents

Desktop

mmhmm for Mac requirements
mmhmm for Windows requirements
What to do If you see an "Information: Your system does not meet minimum requirements needed to run mmhmm" error

Web

mmhmm for web browser requirements

mmhmm for Mac requirements

Required operating system macOS 11 (Big Sur) or later.

Advanced network

Our software requires internet access to the following hosts:

  • https://api.mmhmm.app
  • https://ws.mmhmm.app
  • https://share.mmhmm.app
  • https://s3.us-west-2.amazonaws.com
  • https://updates.mmhmm.app
  • https://ooo.mmhmm.app
  • https://stream.mux.com

All communication with these hosts is over TLS, using port 443

 

mmhmm for Windows requirements

Required operating system and hardware

OS: Microsoft Windows 10
Running Windows build #17134 or later.
EG: 10.0.17134
(Updated May 2018 or later.)

or Microsoft Windows 11

Processor: 64-bit Intel or AMD based processor
(32-bit and ARM-based systems are not supported. This includes Surface Pro X devices).

GPU: OpenGL 4.1 compatible graphics card

Preferred

Dedicated Graphics Card
8GB RAM
100MB of available storage
Updated device drivers

To use GIPHY slides: 

  • Microsoft Edge Webview 2 Runtime
  • Microsoft .NET Framework

Advanced network

Our software requires internet access to the following hosts:

  • https://api.mmhmm.app
  • https://ws.mmhmm.app
  • https://share.mmhmm.app
  • https://s3.us-west-2.amazonaws.com
  • https://updates.mmhmm.app
  • https://ooo.mmhmm.app
  • https://stream.mux.com

All communication with these hosts is over TLS, using port 443

 

If you see an "Information: Your system does not meet minimum requirements needed to run mmhmm" error

windows.png

mmhmm for Windows has minimum requirements for hardware and software. If you’re getting this error message, you’re likely running a system that is not supported because it’s running older hardware, older supporting libraries, or is using device drivers that need to be updated. (We have seen this issue with older cameras, GPUs, and onboard graphics.)

To resolve this, try these steps:

1. Check your camera permissions

Type “camera settings” in the search field and click to open the Camera privacy settings page.

windows_camera_settings.png

Verify that the “Camera access for this device is on” and the slider for “Allow apps to access your camera” is on.

windows_camera_access_on.png

Scroll down to the section “Allow desktop apps to access your camera” and ensure that the slider is on.

windows_allow_desktop_apps_to_access_your_camera.png

2. Update your device drivers

See this Microsoft support article for details.

mmhmm for web requirements

We recommend using mmhmm for web in Google Chrome. mmhmm for web will work in most web browsers, but some will have limitations:

Google Chrome

Full functionality.

Mozilla Firefox

No recording option.

Safari

No ability to present the mmhmm camera. 

Share screen only allows you to share your entire screen. There is no option to share an individual desktop window. 

 

Don’t see the answer to your question? If you’re having technical difficulties or want to suggest a topic for this guide, click here to submit a request or email us at help@mmhmm.app.

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